FREE T-SHIRT WITH EVERY ORDER

FREE T-SHIRT WITH EVERY ORDER

If your satisfaction with your purchase is less than 100% and you wish to either obtain a refund or make an exchange, it is necessary to send back the items to us within 14 working days from the receipt of the goods.

All items intended for a refund or exchange must be returned to us in a condition suitable for resale, which includes:

  • The item is in a brand new condition.
  • The item has not been washed, worn, or carries a scent of cologne.
  • All tags and relevant packaging are intact.

You bear responsibility for the goods until they reach our facilities. For your own security, we advise using a signed-for delivery service that ensures the value of the goods during the return process.

Unless you have received a faulty or incorrect item, both the delivery and return postage charges are non-refundable. It's important to note that if a courier returns an order to us, the original postage cost is not eligible for a refund.

If you are returning an item(s) for an exchange in size, no additional postage charge will be applied.

To initiate the return process, follow these straightforward steps:

  1. Email sales@gymwear.co.uk, indicating your desire for a refund or exchange. Alternatively, you can use the 'Contact Us' page.
  2. Provide your name, order number, and the reason for the return or details of the item(s) you wish to exchange, including sizing.
  3. Once approved, return shipping information will be sent to you via email.
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